

WHEATON
800.225.1437 (U.S. & Canada Only) | 856.825.1100 | 856.825.1368 (F) |
www.wheaton.com> Ordering
We maintain a worldwide network of distributors through which you can purchase the
products shown in this catalog. For our complete distributor list, or for a distributor near
you, please visit our website at
www.wheaton.com. Our suggested list prices for our
products are listed on our website in U.S. Dollars. When placing an order, please be ready
to provide the WHEATON catalog number and product description to the distributor’s
Customer Service Representative.
> Product Information & Specifications
The product information and specifications shown in this catalog were in effect at the time
of publication, but are subject to change without notice. For current information please
visit our website or contact our customer service department with requests for products
which differ from those shown in this catalog. We have a wide range of manufacturing
capabilities, and we would be glad to discuss a solution for your business need.
Note: All products listed in this catalog are manufactured to WHEATON
specifications and quality requirements. Therefore, WHEATON reserves the right
to make specification changes to these products without notice. In accordance
with our policy for continuous improvement to the design of our products or
manufacturing techniques, purchasers may notice that items ordered and
received may differ from the description and/or photograph of that product
appearing in this catalog.
> U.S. Department of Commerce
We are prohibited from shipping any of our products to purchasers in countries listed
on the United States embargo list. For a list of these countries please refer to the U.S.
Department of Commerce website.
> Exchanges or Returns
All requests for exchanges or returns are to be made within 30 days of receipt of
shipment and should be directed to the distributor through which you placed your order.
All exchanges or returns must have prior approval and be sent back in their original
packaging. Returned products will not be accepted without prior approval, an authorized
RGA number and original packaging. With respect to returns due to incorrect orders,
freight charges must be prepaid and a restocking fee will be assessed against the
invoiced amount.
Note: Roller Culture Apparatus, Incubators and Bioreactors are made to order and
may not be returned. Instrument products that fail during warranty period will be
returned and WHEATON will either repair the unit or replace it with a new one.
> Damage in Shipment
All shipments should be opened immediately upon receipt for inspection for concealed
damages. If concealed damage is discovered, hold the shipping container and packaging
materials and immediately request that the carrier make an inspection. If you find
damage or shortages, do not accept the shipment until the carrier makes a notation
on your delivery receipt or freight bill. All requests for inspection must be made to the
carrier within 15 days of receipt of shipment. All claims for damages must be made
against the carrier.
> Warranties
All goods and materials shall conform to WHEATON specifications at the time of shipment
from our plant. At our option, we will either correct the non-conforming condition or
replace any nonconforming goods or materials or issue you a credit in the amount
of the purchase price paid and received for such goods. Notification of any claims
of nonconformity must be made within ten (10) days after the discovery of any such
defect. Before any claim of nonconformity will be honored, WHEATON must be given an
opportunity, after receiving notice of your claim, to inspect the goods or materials claimed
to be nonconforming. Unless otherwise stated, any claim for a breach of warranty shall
not be made later than six (6) months after the date of delivery of the goods and materials.
WE MAKE NO OTHER EXPRESS OR IMPLIED WARRANTY, STATUTORY OR OTHERWISE,
CONCERNING MATERIALS OR GOODS SUPPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR ANY WARRANTY OF
MERCHANTABILITY. THE WARRANTIES GIVEN HEREUNDER ARE EXCLUSIVELY IN LIEU
OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED. WE SHALL NOT BE LIABLE FOR
CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES.
WE MAKE NO WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO DEFECTS
IN OR NONCONFORMITY OF GOODS OR MATERIALS RESULTING FROM DESIGNS
OR SPECIFICATIONS PROVIDED BY YOU. TECHNICAL ADVICE IS FURNISHED AS AN
ACCOMMODATION TO YOU. WE ASSUME NO LIABILITY FOR TECHNICAL ADVICE AND
YOU ACCEPT SUCH ADVICE AT YOUR SOLE RISK.
Copyright © 2014 WHEATON Industries, Inc. All rights reserved.
SEE WHEATON’S WEBSITE FOR MORE DETAILED INFORMATION ON THE ABOVE TOPICS.
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